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Shipping Information

Shipping Details

  • Orders are processed within 1-3 business days of placing an order.
  • Orders are shipped Monday to Friday excluding statutory holidays.
  • We will send you a shipping confirmation as soon as your items have been processed, handpicked and prepped for shipping. Usually within 5-7 days.
  • Orders can be tracked as soon as they have been processed by the courier company.

 

The rates provided on our website are for informational purposes only and are only an estimate of the final cost.  In the event the cost of shipping differs from the estimate, you agree to pay the actual cost of shipping. 

When shipping we use Canada Post, FedEx, UPS, and other reputable carriers ("Primary Carriers") however these carriers may subcontract the "last mile" delivery to other public companies, private companies, government owned or partially government owned companies, contractors, or individuals.  We take no responsibility for packages shipped once they have left the control of the Primary Carriers and are beyond the ability to track or trace the package.  

We provided recommended shipping services for our products.  In the event you choose a cheaper alternative than the recommended shipping service, we cannot guarantee your package will arrive in a timely manner.  By selecting the cheaper alternative you agree that Gentleman Rogue will be held harmless from claims arising from your choice.

Given shipping delays that have become present due to COVID-19, we cannot ensure your package arrives in the estimated delivery time.  We agree to ship your package in accordance with your selection, however we are not responsible for delays on the part of the shipper due to COVID-19 or other reasons.   

 

Delivery of Electronic Gift Cards

  • Electronic Gift Cards are delivered directly to your recipient's email inbox and are typically delivered within minutes.